Privacy Policy
Last updated: November 10, 2025
1. Information We Collect
Drako AI collects information to provide and improve our NYC construction intelligence platform. We collect:
- Account Information: Name, email, company, and billing details
- Usage Data: How you interact with our platform, features used, and preferences
- Public Permit Data: NYC DOB permit information (already publicly available)
- Communications: Support requests, feedback, and correspondence
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Send you permit alerts and daily digests
- Process payments and manage your subscription
- Improve our platform and develop new features
- Communicate with you about updates and support
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Stripe for payments, email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at privacy@drako.ai
6. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.
7. Data Retention
We retain your information for as long as your account is success or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention.
8. Children's Privacy
Drako AI is not intended for users under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this privacy policy periodically. We'll notify you of significant changes via email or through our platform.
10. Contact Us
If you have questions about this privacy policy, contact us at:
Email: privacy@drako.ai
Address: Drako AI, 123 Broadway, New York, NY 10001
Important: This is a template privacy policy. Before going live, consult with a legal professional to ensure compliance with applicable laws (GDPR, CCPA, etc.).