Terms of Service
Last updated: November 10, 2025
1. Acceptance of Terms
By accessing or using Drako AI ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
Drako AI provides a construction intelligence platform that aggregates and analyzes publicly available NYC Department of Buildings permit data. Our services include:
- Intersuccess map of NYC construction permits
- Daily email alerts and digest summaries
- Pipeline management tools
- Analytics and reporting features
3. Account Registration
To use certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your password
- Notify us immediately of any unauthorized access
- Be responsible for all activity under your account
4. Subscription and Payment
Billing: Subscriptions are billed monthly or annually in advance. Payment is processed through Stripe.
Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.
Refunds: We offer a 14-day money-back guarantee for new subscriptions. No refunds for partial months.
5. Acceptable Use
You agree NOT to:
- Violate any laws or regulations
- Send spam or unsolicited communications
- Scrape, copy, or redistribute our data without permission
- Attempt to gain unauthorized access to our systems
- Use the Service to harass or harm others
- Resell or sublicense access to the Service
6. Data and Intellectual Property
Public Data: Permit information is sourced from public NYC DOB records. We do not claim ownership of this public data.
Our Platform: The Drako AI software, interface, and proprietary features are owned by us and protected by copyright and other laws.
Your Data: You retain ownership of any data you input (notes, pipeline entries, etc.). We may use aggregated, anonymized data for analytics.
7. Outreach and Compliance (Premium Features)
If you use outreach features, you agree to:
- Comply with CAN-SPAM Act and other anti-spam laws
- Respect recipient opt-out requests immediately
- Honor our throttling limits and cooldown periods
- Not use the Service to collect or store PII beyond legitimate business needs
Important: Drako AI is a B2B tool. Misuse of outreach features may result in account suspension.
8. Disclaimers
AS-IS Service: The Service is provided "as is" without warranties of any kind.
Data Accuracy: While we strive for accuracy, we do not guarantee that all permit data is complete, current, or error-free. Always verify critical information with NYC DOB.
No Legal Advice: Our Service is informational only and does not constitute legal or professional advice.
9. Limitation of Liability
To the maximum extent permitted by law, Drako AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the past 12 months.
10. Termination
We may suspend or terminate your access to the Service at any time for violations of these terms, non-payment, or other reasonable cause. Upon termination, your right to use the Service ceases immediately.
11. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance.
12. Governing Law
These terms are governed by the laws of the State of New York, without regard to conflict of law principles.
13. Contact
Questions about these terms? Contact us at:
Email: legal@drako.ai
Address: Drako AI, 123 Broadway, New York, NY 10001
Important: This is a template Terms of Service. Before going live, consult with a legal professional to ensure compliance with applicable laws and industry regulations.